Tuesday, December 9, 2008

Watch what you say

Last time we talked about your two most valuable assets.
Today we’ll talk about the impact our words can have.
I met Carol Riordan more than 20 years ago.
Carol was a young editor at the Capitol Times in Madison, Wisc.
I was visiting as a writing and editing coach at her newspaper.
The other day Carol dropped me a note with this postscript:
"You gave me kudos for a headline — ‘Autumn Gold’.
"I’ve never forgotten that moment! It meant the world to me."
Carol has gone on to the American Press Institute.
In her role, she teaches other editors to become their best.
I remember when I was a young editor in North Carolina.
Our managing editor was a gruff, no-nonsense kind of leader.
He would demand to know who wrote a specific headline.
I would self-consciously admit it, expecting to get bawled out.
"Good headline," he would say and stalk back to his desk.
I could go for a week on those two words of praise.
We never know how much a few words can mean to others.
At this time of year, remember those who encouraged you.
Pay it back by encouraging others to become their best.
If you’re in sales, find a way to compliment your clients.
If you’re a leader, find things to praise instead of finding fault.
Words have power to inspire, to light a fire in others.
By the way, you’re invited to our holiday drop-in.
Drop by our Lexington newspaper office Saturday 1-4 p.m.
Pick up some Christmas cheer and a copy of my latest book.
If you need directions, call me at 803-331-6695.
For more on motivation, click here.

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