I flew to New York City Saturday for my sister’s birthday.
You have to love someone one heckuva lot to do that.
New York winters, like many New Yorkers, have sharp elbows.
It took four flights to get me there and back. None were on time.
The son of one of my sister’s friends works for Disney in Orlando.
Disney, you may recall, treats their customers as "guests".
That’s a far cry from how the airlines treat you.
You might as well be cattle to them.
If we treated our advertisers and subscribers that way, guess what?
We would be in as bad a financial fix as the NY Times.
We cruised from Honolulu to Tahiti 14 months ago.
It was a great experience. We could have been royalty.
The cruise line employees treat you that way.
Not the airlines. We were stranded for two days in Tahiti.
Now there are worse places to be stranded.
But we needed to go home. We had clients to take care of.
Have you had a wonderful experience on an airline?
Or have you had a crummy one?
Click on the comment button at the end of this blog.
Let me know about your experiences.
We’ll share them with everyone. Venting is healthy.
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4 comments:
No airline stories, just wanted to say hi! Spoke to Mom yesterday who told me of your adventure getting to Newark. Glad you made it out eventually! It was wonderful to see you, and my love to everyone. Love, Claire.
I haven't flown in about 10 years (last time I needed to go to Chicago, I drove), but I can imagine what it's like now. During the '70s and '80s, I never had a bad experience with any of the carriers. Service seemed to deteriorate during the '90s--long before the super-security rigmarole. Unless I have to fly a long, long way (west of the Mississippi or on some exotic vacation), it's worth it to me to plan an extra day or two and just drive (or maybe try Amtrak), and forego the stress.
Dan Harmon
Time Warner Cable - A Cautionary Tale
After spending 2 hours on 2 separate days with Time Warner, trying to switch from Dish TV, we decided not to switch because Time Warner wanted our social security # 'for i.d. purposes'. or they wanted $150 deposit. we were willing to do neither. we were given conflicting information on pricing. and we were actually given 3 or 4 different reasons for wanting our SS#. they denied wanting it for a credit check. hmmmmmmmm.....
Since Time Warner was starting to sound a little 'squirrelly', we stuck with Dish TV - got faster speed on internet, great service on the phone, phone call took 15 minutes tops, no 2 yr contract (like cable), no deposit we were sure we'd never see again, no SS# and they allowed us to keep our firstborn.
few days later, we checked to see if Time Warner had charged our credit card.
What do you know ? ! ? ! ? ! they had charged us for our first month's service plus installation (of course, there was no installation).
we called Time Warner to have the charges reversed. first they wanted to know the last four digits of our SS#. my husband explained, that's why i didnt buy your service-because i didnt want to give you my SS#. then it was on the accounting dept. First question out of their mouth "whats the last four digits of your SS#" Again, thats why i didt buy your service-because i didnt want to give you my SS#.
Accounting says we can reverse the charges, but it will take 3-5 business days. Funny, it only seemed to take them 24 hours to charge us for services not rendered.
Here's the skinny:
1. we have a bundled pkg with Dish TV and Windstream for internet and home phone.
2. we were having trouble with computer speed and had been recommended to switch to cable for speed and cost savings.
3. instead, we went WAY up in speed with Windstream - 10x faster and price is similar to cable.
4. we kept our SS#, our firstborn and our sanity.
I highly recommend the local Windstream office.
hopefully, time watner can use messages like this to improve service.
karen tingen
art-imitating-life.com
we create memories
Time Warner Cable - A Cautionary Tale
After spending 2 hours on 2 separate days with Time Warner, trying to switch from Dish TV, we decided not to switch because Time Warner wanted our
social security # 'for i.d. purposes'. or they wanted $150 deposit. we were willing to do neither. we were given conflicting information on
pricing. and we were actually given 3 or 4 different reasons for wanting our SS#. they denied wanting it for a credit check. hmmmmmmmm.....
Since Time Warner was starting to sound a little 'squirrelly', we stuck with Dish TV - got faster speed on internet, great service on the phone,
phone call took 15 minutes tops, no 2 yr contract (like cable), no deposit we were sure we'd never see again, no SS# and they allowed us to keep
our firstborn.
few days later, we checked to see if Time Warner had charged our credit card.
What do you know ? ! ? ! ? ! they had charged us for our first month's service plus installation (of course, there was no installation).
we called Time Warner to have the charges reversed. first they wanted to know the last four digits of our SS#. my husband explained, that's why i
didnt buy your service-because i didnt want to give you my SS#. then it was on the accounting dept. First question out of their mouth "whats the
last four digits of your SS#" Again, thats why i didt buy your service-because i didnt want to give you my SS#.
Accounting says we can reverse the charges, but it will take 3-5 business days. Funny, it only seemed to take them 24 hours to charge us for
services not rendered.
Here's the skinny:
1. we have a bundled pkg with Dish TV and Windstream for internet and home phone.
2. we were having trouble with computer speed and had been recommended to switch to cable for speed and cost savings.
3. instead, we went WAY up in speed with Windstream - 10x faster and price is similar to cable.
4. we kept our SS#, our firstborn and our sanity.
I highly recommend the local Windstream office.
hopefully, time warner can use messages like this to improve service.
Karen Tingen
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