When NOT to answer your own phone

A publisher called the other day with a problem.
I was busy but listened to him to help him.
During the call, he put me on hold twice.
Once was bad enough.
The second time I just hung up. He was rude.
What's worse, he wasn’t even aware he was rude.
He needed training in telephone business manners.
He would have reprimanded an employee for this.
Tuesday I asked if you answer your own phone.
Some of us feel we’re too important to do that.
Sometimes you shouldn’t answer your phone.
Lets say you’re busy on a project. The deadline is near.
Ignore the phone. Let voicemail take a message.
Turn the ringer off if it’s a distraction.
The caller has no idea you’re on deadline.
At times, I let voicemail catch my calls.
I can always call back.
It’s not rude. It’s common sense.
Close your office door when you need time alone.
Most people will understand your need for privacy.
Those who don’t are too dense to worry about.
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Email me at Jerry@JerryBellune.com