Control your emotions

Your emotions can cloud your judgment. For example:
An account executive asked me to join her on a call.
A prospect had been highly disrespectful to her.
This riled me. I won’t have anyone mistreat our people.
We have respectful relations or no relations at all
I won’t tolerate bullies nor work with ass kissers.
I told her I would straighten him out.
Carol asked, “Please don’t do that. I need this account.
“Lets just see how he acts toward you,” she said.
I agreed. If he acted with respect, I would, too.
He must have sensed he wasn’t the only Alpha male.
Our talk was productive. He agreed to sign a contract.
You must be respectful but firm with propects and clients.
If not, some will try to walk all over you.
They are small people who want you to feel smaller.
Carol was right. My temper had clouded my judgment.
Don’t let emotions cloud your own good judgment.
Step back and think, what’s the best way to handle this?
Do you have a strategy for dealing with people like this?
Please share it with us by clicking on comment below.
For more on handling troublesome people, please go to
http://www.jerrybellune.com/books/lead-people-manage-things/lead-people-manage-things-the-book.htm